Answered on: August 24, 2018


I am unsure what your insurance policy exactly covers along with the excess?


What's covered:- Damage & theft excess refund Tyres, windows, mirrors & wheels Roof, undercarriage & misfuelling Administration charges Key cover & personal possessions


At STEP3 during the online booking process after choosing your car model, subject to your country of residence you may be offered extra comprehensive insurance with our insurance partner AXA. This is the most comprehensive and cost effective insurance available. However you will also be offered extra insurance at the desk on arrival. To view these options, next to the car photo of your choice is a link entitled IMPORTANT INFORMATION. Click on this and then on INSURANCE and it will display the options of that particular supplier. Try a few different suppliers as they do vary widely. If you purchase our online insurance with AXA, print the policy that will be emailed to you and take it with you. You do not need any other insurance. [link]