Answered on: September 14, 2018

Agent

Basically it is the Excess amount, you would have to pay if the car was involved in an accident or loss. In the case of Europcar ( for example) at Phuket Airport the Excess is 9,000 THB

Client

what is Collision damage waiver (CDW)

Agent

You can cover the likely excess at STEP3 during the online booking process after choosing your car model, subject to your country of residence you may be offered extra comprehensive insurance with our insurance partner AXA. This is the most comprehensive and cost effective insurance available. However you will also be offered extra insurance at the desk on arrival. To view these options, next to the car photo of your choice is a link entitled IMPORTANT INFORMATION. Click on this and then on INSURANCE and it will display the options of that particular supplier. Try a few different suppliers as they do vary widely. If you purchase our online insurance with AXA, print the policy that will be emailed to you and take it with you. You do not need any other insurance. [link]