Answered on: June 29, 2018

Updated on: September 18, 2018

Client

hi - am i permitted to travel to gozo with this booking ?

Agent

yes

Client

ok thats good - it just says island crossing permitted in the small print

Client

with the extra insurance, is there any excess to pay for anthing if we have any issues?

Agent

no, it covers up to 3,000

Agent

At STEP3 during the online booking process after choosing your car model, subject to your country of residence you may be offered extra comprehensive insurance with our insurance partner AXA. This is the most comprehensive and cost effective insurance available. However you will also be offered extra insurance at the desk on arrival. To view these options, next to the car photo of your choice is a link entitled IMPORTANT INFORMATION. Click on this and then on INSURANCE and it will display the options of that particular supplier. Try a few different suppliers as they do vary widely. If you purchase our online insurance with AXA, print the policy that will be emailed to you and take it with you. You do not need any other insurance. [link]

Client

just to confirm (sorry) if i take out your AXA insurance, i dont need any other insurance from the desk at the time of collection?

Agent

Reduce your liability. Most car hire suppliers have excess of between €300-1500. Some as high as 3000. If the car was damaged or stolen (for example) you would be liable to pay the excess amount. With the AXA Damage Refund Insurance this should cover your excess requirements. You can check the size of each suppliers excess amount by clicking on the link ¨ IMPORTANT INFORMATION ¨ next to each car photo. Each car supplier may have a different excess amount, so try a few different links. With the AXA Damage Refund Insurance you do NOT need to buy additional insurance at the desk. If there is damage to the car or it is stolen, the car hire supplier will keep the excess to cover the costs, which you can claim back in full with Damage Refund Insurance. What's covered Damage & theft excess refund Tyres, windows, mirrors & wheels Roof, undercarriage & misfuelling Administration charges Key cover & personal possessions This policy is underwritten by INTER PARTNER ASSISTANCE SA, member of the AXA Assistance Group, Avenue Louise 166, 1050 Brussels, Belgium. This insurance is the most comprehensive available and likely to be cheaper than any insurance offered at the desk. A copy of the full policy can be viewed here:- Italiano [link] Deutsch [link] Español [link] English [link] Français [link] Nederlands [link]

Client

excellent - we shall book with you this evening